TERMS OF SERVICE

1. Introduction

These Terms of Service ("Terms") govern your use of the website trynurelia.com (the "Website") and the purchase of any products from it. The Website is operated by Nurelia Ltd ("Nurelia", "we", "us", "our"), a company registered in England and Wales. By accessing the Website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

2. Eligibility

You must be at least 18 years old to purchase products from this Website. By placing an order, you confirm that you are at least 18 and that the information you provide is accurate and complete.

3. Products

We take care to describe and display our products accurately. However, packaging, images, and colours may differ slightly from what appears on your screen. All products are food supplements and are subject to availability. We reserve the right to modify, discontinue, or limit the availability of any product at any time.

4. Health Disclaimer

Nurelia products are food supplements and are not intended to diagnose, treat, cure, or prevent any disease. They are not a substitute for a varied, balanced diet or a healthy lifestyle. Information on the Website is for general informational purposes only and does not constitute medical advice. Always consult a qualified healthcare professional before use, particularly if you are pregnant, breastfeeding, taking medication, or have a medical condition. Individual results may vary.

5. Pricing and Payment

All prices are shown in pounds sterling (£) and, where applicable, include VAT. We make every effort to ensure prices are accurate, but errors may occur; if we discover an error in the price of an item you have ordered, we will inform you and give you the option to continue at the correct price or cancel. Payment must be made in full at the time of ordering through the payment methods offered at checkout.

6. Orders and Acceptance

Your order constitutes an offer to purchase. A contract is formed only when we send you a dispatch confirmation. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability. If we cancel an order you have paid for, we will issue a full refund.

7. Promotions and Offers

Promotional offers (such as bundle deals or discounts) are subject to availability and may be amended or withdrawn at any time. Offers cannot be combined unless expressly stated. Any subscription or recurring-billing terms, if offered, will be clearly disclosed at checkout before you confirm your purchase.

8. Shipping, Returns and Refunds

Delivery of products is governed by our Shipping Policy, and returns and refunds by our Refund & Returns Policy, both of which form part of these Terms. Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

9. Intellectual Property

All content on the Website — including the "Nurelia" and "LeanCut" names, trademarks, logos, text, graphics, and images — is owned by or licensed to Nurelia Ltd and is protected by intellectual property laws. You may not use, copy, or reproduce any content without our prior written consent.

10. Acceptable Use

You agree not to use the Website for any unlawful purpose, to attempt to gain unauthorised access to our systems, to introduce malicious code, or to interfere with the proper functioning of the Website. We reserve the right to restrict or terminate access for any user who breaches these Terms.

11. Reviews and User Content

If you submit reviews, comments, or other content to the Website, you grant us a non-exclusive, royalty-free licence to use, display, and reproduce that content. You are responsible for ensuring your content is accurate, lawful, and not misleading. We reserve the right to remove any content at our discretion.

12. Third-Party Links

The Website may contain links to third-party websites. We do not control and are not responsible for the content or practices of those websites.

13. Limitation of Liability

To the fullest extent permitted by law, Nurelia Ltd shall not be liable for any indirect or consequential loss arising from your use of the Website or our products. Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law. Our total liability for any claim shall not exceed the amount you paid for the relevant product.

14. Indemnity

You agree to indemnify and hold harmless Nurelia Ltd from any claims, losses, or expenses arising from your breach of these Terms or your misuse of the Website.

15. Governing Law

These Terms are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on this page, with the "Last updated" date shown above. Continued use of the Website after changes constitutes acceptance of the revised Terms.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

18. Contact

Nurelia Ltd Email: support@trynurelia.com Address: 12 Kingsfield House, 35 Carmine Street, London, EC2A 4QP, United Kingdom